Satisfaction Guarantee

Face to Face Media guarantees the product you are purchasing. We have a 100 percent customer satisfaction guarantee for films, videos and print materials purchased from us.

If you are not completely satisfied with your purchase simply return it to us within 30 days for a full refund of the original product purchase price and related taxes. Your only cost is for shipping.

We stand by the quality of our physical products. All items are guaranteed to be free from manufacturing defects.

If you receive an item that is defective, please contact us immediately at info@facetofacemedia.ca so we can arrange for a replacement.